Prominance Privacy Policy

Prominance · PWDS Extrusions Pvt Ltd

Privacy Policy

Effective for all Prominance mobile applications  ·  For authorized users only

This policy applies to the following Prominance mobile applications, intended exclusively for authorized employees, field executives, and fabrication partners of PWDS Extrusions Pvt Ltd:

Prominance BDO
Prominance Manager
Prominance Fabricator

Section 01

Information We Collect

Prominance collects certain information to provide operational and business services within the application.

1.1 Location Information

We collect device location data to enable live location tracking of field staff.

— Real-time GPS location
— Background location updates
— Location accuracy data

This is used to monitor field staff movements, track visits to customer locations, improve operational management, and provide route and activity verification.

Background Location — Important Disclosure

Prominance BDO and Prominance Manager collect location data in the background (while the app is not actively in use or the screen is off) to continuously track field staff visits and verify on-site activity during working hours. This data is used solely for internal business operational purposes — monitoring field visits, generating attendance records, and verifying customer site activity. Prominance Fabricator does not collect background location. This data is never used for advertising and is never shared with third parties.

1.2 Call Log Information

Prominance accesses call logs to record communication activity between staff and business contacts only. The application does not store or record call audio. Personal call history unrelated to registered business contacts is never accessed or stored.

— Number of calls made to customers
— Call duration
— Call timestamps

1.3 Camera Usage

Prominance uses the device camera to capture images related to field operations. Images are stored securely and used strictly for business documentation.

— Site visit photos
— Project progress documentation
— Proof-of-work images
— Customer site documentation

1.4 Device & Technical Information

We may collect basic device information including device model, operating system version, app version, and network status. This is used for app performance monitoring, bug fixing, and service improvement.

1.5 File Upload Information (Prominance Fabricator only)

The Prominance Fabricator application allows fabrication partners to upload PDF documents related to quotations and fabrication orders.

— PDF quotation documents
— Fabrication order documents
— Project-related attachments

Files are accessed only when explicitly selected by the user for upload. The application does not scan, read, or access any other files stored on the device. Uploaded files are stored securely and used solely for order and quotation management within the Prominance system.

Section 02

Permissions We Request

All permissions are used exclusively for internal business operations.

Permission Purpose
INTERNET Connect to backend servers, sync application data, and upload images and activity logs.
CAMERA Capture site images, upload field documentation, and record visual evidence of work completed.
ACCESS_FINE_LOCATION Provide precise live tracking of field staff and monitor customer visits.
ACCESS_COARSE_LOCATION Provide approximate location when precise GPS is unavailable, to support activity logging.
ACCESS_BACKGROUND_LOCATION Allow continuous location tracking when the app is not actively in use, to support field visit verification and attendance reporting. Never used for advertising.
CALL_PHONE Allow users to directly call business contacts (customers, fabricators) from within the application.
READ_PHONE_STATE Identify device status during calls and ensure proper call activity logging.
READ_CALL_LOG Track calls made to registered business contacts, record durations, and generate communication reports. Personal call history unrelated to business is never accessed.
FOREGROUND_SERVICE Run background services for location tracking and maintain real-time activity updates during field operations.
FOREGROUND_SERVICE_LOCATION Maintain a foreground service specifically for location tracking to ensure reliable and accurate field tracking.
WAKE_LOCK Keep the device active during tracking operations to ensure accurate location updates are not interrupted.
POST_NOTIFICATIONS Send important app notifications and alert users about tasks, updates, or operational messages from management.
READ_MEDIA_DOCUMENTS Allow fabricators to select and upload PDF documents from their device. Prominance Fabricator only. Only files explicitly selected by the user are accessed.
READ_EXTERNAL_STORAGE Allow access to user-selected files for PDF upload on older Android versions. Prominance Fabricator only, Android 12 and below. No other files on the device are accessed.

Section 03

How We Use Your Information

The collected data is used exclusively for internal business operational purposes. It is never used for advertising, profiling, or sold to third parties.

— Track field staff activity
— Monitor customer interactions
— Document site visits
— Generate business reports
— Improve operational efficiency
— Ensure service accountability
— Verify attendance and field presence
— Monitor travel allowance and expense reporting

Section 04

Data Security

Prominance implements appropriate technical and organizational security measures to protect collected data. Data is stored securely on protected servers and accessed only by authorized personnel.

— Encrypted data transmission
— Access restricted to authorized personnel only
— Protection from unauthorized access, loss, or misuse

Section 05

Data Sharing & Advertising

Prominance does not sell, rent, trade, or share personal data with any third parties for commercial or advertising purposes. Collected data — including location, call logs, and device information — is never used for advertising and is never shared with advertising networks or data brokers.

Information may only be shared with:

— Authorized company administrators
— Internal reporting systems
— Legal authorities when required by law

Section 06

Data Retention

We retain collected information only for as long as necessary to fulfill operational purposes, maintain reporting records, and comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.

Section 07

Data Deletion Rights

Users have the right to request deletion of their personal data collected through the Prominance applications. To submit a request, email [email protected] with the subject line “Data Deletion Request” and your registered employee details. Requests will be processed within 30 days.

Please note that certain data may be retained where required by law or for legitimate business record-keeping purposes.

Section 08

User Responsibility

These applications are intended for use by authorized employees of PWDS Extrusions Pvt Ltd only. Users are responsible for:

— Using the application for authorized business purposes only
— Maintaining the confidentiality of login credentials
— Following company policies regarding data use
— Not sharing access with unauthorized individuals

Section 09

Changes to This Privacy Policy

Prominance may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be reflected by modifying the Last Updated date at the top of this document. Users are encouraged to review this policy regularly.

Section 10

Contact Information

For questions, concerns, or data deletion requests regarding this Privacy Policy:

Company
PWDS Extrusions Pvt Ltd
(Formerly — Prominance Window Systems)
Website
prominance.com
Email
[email protected]
Corporate Head Office
SF.No. 207/1 B & 1 C, Selakaraichal Road
Appanaickenpatti, Sulur
Coimbatore – 641 402, Tamil Nadu, India
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